Doesn’t work

Downloaded it, and it didn’t work. Just shows two dashes. Tried everything - restarting my computer, making sure location servies was enabled, typing my city, typing my postal code… nothing. I live in Canada, seems like people in Ontario can use this but not elsewhere? It won’t even work if I type in a location in the USA. No reply from the support team.

Kekei22 about Degrees Weather, v4.2.1